When people talk about “social media” marketing, what do they really mean? What is a “social strategy”? How do you get started? How do you measure success? These are some of the the daily discussions we see that usually revolve around how marketers can get more “fans” or make marketing more “viral”. But these questions are questions about distribution, which is an advertising-centric way to think about it.

In advertising, distribution drives content. On the other hand, in social media marketing, content drives distribution – that is, you have to have something important or interesting to “say” in order for someone to be interested enough to engage and pass it along. It is the content strategy that delivers distribution opportunities, audience cultivation and, ultimately, how a social media campaign may play out.

So how do you develop content that provides distribution? Here are four ways to break down social media marketing into specific content and distribution tactics.

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If you live in California, Arizona or any number of states in the Southwest, this will come as no surprise to you: more money is spent annually in the US on salsa than on ketchup.

Salsa surpassed ketchup in dollar-volume sales in 1991 and was worth $931 Mil in 2008 (that’s more than 379 million jars!). Now, part of that may be because Salsa doesn’t last as long as ketchup. But hey, that’s not salsa’s problem.

Salsa first gained notoriety in the 1970s due to increased interest in Southwestern foods, healthier foods and higher tortilla chip sales (you gotta dip all those chips in something). Nowadays, you’ll find many varieties of salsas. Pace introduced 5 new varieties in 2008 alone.

If you read our recent post about BBQ sauce, you’ll remember a problem that small producers have: shelf space. The big guys run the show for salsa much in the same way they do for BBQ sauces. Continue Reading »

“You learn more from failure than you do from success but the key is to fail early, fail cheaply, and don’t make the same mistake twice.” – Former Proctor & Gamble CEO, A.G. Lafley

We love this philosophy because it has so many important lessons – “always try new ideas,” “make sure you have data to learn from,” “be smart about how you allocate budget” and on and on. And while this philosophy helped Proctor and Gamble go from a 15-20% success rate with new products in the 1990’s to a 50% success rate more recently, it is not an approach that only the biggest companies can afford.

So, what does this have to do with Food, Beverages, Email and Social Media? Cost-effectively using online marketing to build a successful food and beverage brand, of course!
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Website sales & signup rate increase 851% for global fashion trendsetter, Halé Bob.

Halé Bob, a Los Angeles-based clothing company globally known for its unique style and celebrity clientele, employs its website as a key strategy in servicing its global client base, but the website itself was not producing the desired customer relationships or revenue impact. Some factors included: declining revenue during 2008-09 recession; most people leave the site without engaging; Poor performance from online marketing.

Thrivepoint Solution

Thrivepoint implemented Thrivepoint Engage™ – its proven marketing optimization solution – to:

• Completely map the conversion funnel and identify new engagement opportunities;
• Engineer design and message test to increase sales and signups while decreasing abandonment;
• Align online media, paid search and social media with the new strategy;
• Implement SEO on each page to increase organic traffic.

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There is a growing urgency for marketers to have a Facebook and Twitter social marketing strategy. With announcements and articles about these popular social networks coming out at lightning speed, it is easy to get caught up in the buzz and to jump right in.

The problem is that the current state of social marketing is much like online marketing was 10 years ago when every channel – search, email, affiliate, display – was lumped into the same general “online marketing” category and marketing strategies were applied uniformly across all. In the time since, the industry has evolved to understand that these channels have unique opportunities for engagement and should be managed as such.

Social marketing is in that same early stage with many marketers treating Twitter and Facebook the same by simply synching their Twitter Tweets with their Facebook Newsfeed. What gets lost in the excitement is that Facebook and Twitter offer completely different opportunities for brand building, direct marketing and customer engagement. Continue Reading »

You may have heard someone recently say something to the effect of, “Buying media is yesterday’s news. Earning it is the future.” But what is earned media?

Earned media is publicity without payment to the person or company who provides the publicity. One of the primary reasons for the buzz is that earned media is often used synonymously with the term “free media”. The other reason for its recent buzz is that platforms for easily distributing earned media – like Facebook and Twitter – have become very popular over the past couple of years.

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Client: Uplifting Athletes, Inc. is a 501(c)3 nonprofit organization that operates as a national charter and serves as a uniting force to help change the perception of rare diseases. They have created a network of university chapters within major NCAA Division 1A football programs to enhance the current football student-athletes’ academic and playing experience with real-world job skills. Each chapter partners with a charity that supports one of these rare disease and engages in a grassroots effort to connect millions of passionate and loyal college football fans with people affected by these diseases.

Challenge: Thrivepoint was hired by Uplifting Athletes in June-2008 to help generate donations for an upcoming event at Penn State and to help launch the Ohio State chapter. Uplifiting Athletes had created a Google Adwords campaign with a Google Grant that was inactive due to poor Quality Scores. With the key events coming in July, Uplifting Athletes was under a looming deadline to generate awareness of the pledge drive and donations before and during the events. The situation was especially urgent given that the events only take place once per year ahead of football season.

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